Shipping policy
Albae Shipping Policy
Last updated: May 8, 2026
Order Processing
At Albae, we strive to process all orders within 1-2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment.
Domestic Shipping — United States
We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available:
| Shipping Method | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 5-7 business days |
| Expedited | Calculated at checkout | 3-5 business days |
| Express | Calculated at checkout | 1-3 business days |
International Shipping
For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We recommend checking with your local customs agency for any applicable fees or taxes prior to placing your order.
Order Tracking
Once your order has been dispatched, you can track the status of your shipment using the tracking number provided in your tracking email. If you have any concerns about the status of your order, please don't hesitate to contact us.
Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us at support@albae.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@albae.shop. We are available to assist you via email only.